SHIPPING & RETURNS
Shipping Information:
Domestic (United States) Ground Shipping:
Processing Time: Orders typically process within 2-3 business days
Rates are determined by the weight of the order and dimensions of the shipping box
Delivery Time: Estimated delivery within 5-7 business days after processing
Hawaii and U.S. Territories: Shipping costs will vary based on weight and will be presented at checkout. Deliveries may take 3-5 weeks
International Shipping:
Rates are determined by the weight of the order and dimensions of the shipping box.
Shipping rates will be displayed at checkout
Delivery Time: International orders typically arrive between 7 to 15 working days
Customs:Please note that international orders may be subject to import duties, taxes, and/or charges which are not included in the total cost of your order. These fees are the responsibility of the customer
COVID-19 & Holiday Shipping:
COVID-19: Certain products may experience delays due to ongoing business interruptions caused by COVID-19. Customers are encouraged to contact us with any questions or concerns regarding order timelines
Holiday Shipping: Orders may experience extended processing times during US and International holidays
Returns & Refunds:
Return Policy:
Customers may return items within 30 days from the date of delivery
Items must be unused, unworn, and in their original packaging to qualify for a refund
Return Process:To initiate a return, please contact our customer service team at customerservice@colorfastapparel.com or through our online returns portal
Refunds: Refunds will be issued to the original payment method used for purchase
Restocking Fees: A restocking fee may apply for returns that do not meet the above conditions or are outside the 30-day return window
Lost or Stolen Packages:
If you suspect that your package has been lost or stolen, please contact customer care (customerservice@colorfast.com) immediately so we can investigate and assist you promptly